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Benefits of a Great SMS ManualĪ good SMS manual adds tremendous value to your organization. This way, auditory and kinesthetic (learn by doing) learners can also benefit. Remember that not all employees will be visual learners. Having a manual available is one way to communicate the depth and breadth of your safety program. Make sure to train your employees on the manual and communicate any changes made to it. When employees don't trust the information in your manual, they won't go to it for answers. Establish a regular review schedule and communicate it to your team. Make sure to keep your manual up to date as things change. An out-of-date manual doesn't do your employees much good. A digital manual is also easier to keep updated.
#SAMPLE AVIATION SMS MANUAL MANUALS#
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Format Your Manual for Ease of UseĪ glossary makes it easier for employees to parse the information in your manual. Even if it's common jargon for your organization, there may be those who haven't heard it before. Make notes of necessary jargon and compile it into a glossary. If you would have to explain it to someone walking in off the street, it's jargon. They fill up space on the page but add no value.Īlso avoid using jargon whenever possible. To keep things concise, avoid filler words such as very, just, only, really, and basically. This isn't marketing material, so don't use waffle words to describe your processes. Keep your sentences concise and to the point. Rather than writing with an audit in mind, write your manual for the employees who will use it. So, how do you make your SMS manual a tool that supports your SMS? Here are three best practices to put your manual to work today. I've read a lot of manuals that were downright painful. Manuals aren't sexy, and most of the time, they're boring at best. It is very tempting to gloss over your manual.to get it out of the way and never look at it again. ICAO requires an SMS manual for many aviation organizations required to abide by their SMS mandate.
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